Technical Support Queries
Send a Message
Our customer support team is available to help you from 9:00 – 21:00 JST
Address
VE-TRI Co., Ltd. Japan
〒226-0016
Kanagawa Prefecture Yokohama City Midori-ku Kirigaoka 3-1-14
Phone
(045) 442-6989
FAQ
1. Which image formats are supported?
We support popular image formats including JPEG, PNG and BMP. If your image is in a different format, try converting it to one of these before uploading.
2. Can I select multiple images at once?
Yes! You can select multiple images from your gallery or file manager, and the app will combine them into a single PDF or ZIP file.
3. Will the image quality be preserved in the PDF?
Yes, the app maintains high image quality during conversion.
4. Is my data safe?
Yes. Your images and converted files are processed locally and are not uploaded to any server. We respect your privacy.
5. Does the app work on tablets?
Yes, the app is optimized for both smartphones and tablets, offering a seamless experience across devices.
